If you are experiencing financial difficulty and struggling to make repayments, then you can contact your lender who may be able to help taking account of your individual circumstances.
You may want to contact one of the free impartial money guidance and debt advice services such as StepChange, Citizens Advice, or Turn2Us.
If you need to make a complaint, please contact us:
Write to: The Customer Relations Department, Sesame Limited, Fourth Floor,
Jackson House, Sibson Road, Sale, M33 7RR
Ref: CD00994 Version 19 30/07/2024 Information classification: Public
Email: CustomerRelations@sbg.co.uk
Telephone: 0345 0456 800 (Mon-Fri 9.00am to 5.00pm)
If we do not resolve the complaint to your satisfaction, you may also contact the
Financial Ombudsman Service.
Please note: Any claims can only be brought in the UK